GuidesAccount and settings

Choose your kind of business

Tell Orzoni whether you trade, sell online or run a café, and it opens on what you do most. What each kind switches on, how to switch a single part on or off afterwards, the four separate things that decide who can use a pilot, and what the choice never touches: your records, your plan, your books in Tally and what each person may do.

5 minute read

What this is for

Orzoni is one product for more than one kind of business. A trader wants bills and stock in front of them. Someone who sells online wants their store beside them. A café wants today's orders.

Settings, Business type is where you say which you are. Orzoni then lists the right places at the side, opens Home on the right screen, and puts the thing you make most at the top of New.

A kind is a starting point, not a fence. Any part can be switched on or off afterwards, whatever kind you chose.

Who can choose

The owner, and anyone who holds the permission Business settings. The section is listed in Settings only for them. See Users and roles.

Each company chooses for itself. A business with a trading company and a café company keeps each as it is set.

Before you start

  • Nothing needs to be finished or closed first. You can choose on the first day or a year in.
  • A company that has never chosen is exactly as it always was. The screen says so: You have not chosen yet: everything is as it has always been.
  • A kind tagged Pilot is open to a few businesses while it is being tried. Café is one. See A pilot, open to a few businesses.

The kinds

KindWhat the screen says of itWhat it starts with
Trading and wholesaleBills, purchases, stock and collections, for a business that buys and sells goodsThe books, with no extra part switched on
Online sellingEverything a trader has, with a Shopify store kept in step with TallyThe books, with Online store switched on
Café, tagged PilotOrders at the counter, a kitchen queue and the day's takings, with the books behind themThe books, with Café counter switched on
Retail shop, tagged PilotOne shop selling items you keep in stock, such as stationery, gifts or home goods, across a counter. Not for goods kept by batch or expiryThe books, with Shop counter switched on
Repairs and servicing, tagged PilotA small repair or maintenance business with simple jobs, such as appliance servicing: taken in, done, invoiced. Not a booking calendar, and not for clinics or salonsThe books, with Jobs switched on
Wholesale and distribution, tagged PilotOne company selling items it keeps in stock to known business customers on credit, order by order. Everything a trader has, with sales orders before the invoiceThe books, with Sales orders switched on

Bills, purchases, stock, parties, accounts, GST, analytics and the team are every company's, and are always on.

A kind you have not been let into is listed all the same. It cannot be picked, and reads Open to a few businesses while it is being tried. The rest of this guide follows the café.

Choose your kind

  1. Open Settings, then Business type. On a phone, open the menu at the top right, then Settings, then Business type.

    The screen is headed Business type, with What kind of business this is, and which parts of Orzoni it uses under it.

  2. Under What kind of business is this, press the kind that fits.

    The button Use this wakes as soon as you pick a kind other than the one in force.

  3. Press Use this.

    A small message says, for example, Set up for café. Nothing was deleted. Orzoni then loads afresh, so the list at the side, Home and New all agree.

Settings, Business type, for the made-up Saffron Lane Café (sample). Under What kind of business is this: Trading and wholesale, Online selling, Café, tagged Pilot and chosen, and Retail shop and Repairs and servicing, each tagged Pilot and open to a few businesses while it is being tried, with the button Use this. Under Parts of Orzoni: Online store switched off; Café counter, tagged Pilot, switched on and in use now; and Shop counter and Jobs, each tagged Pilot, which cannot be switched, with Ask us for access. Below, the list What changing this does, and does not.
Settings, Business type, for the made-up Saffron Lane Café (sample). Under What kind of business is this: Trading and wholesale, Online selling, Café, tagged Pilot and chosen, and Retail shop and Repairs and servicing, each tagged Pilot and open to a few businesses while it is being tried, with the button Use this. Under Parts of Orzoni: Online store switched off; Café counter, tagged Pilot, switched on and in use now; and Shop counter and Jobs, each tagged Pilot, which cannot be switched, with Ask us for access. Below, the list What changing this does, and does not.

What you should see afterwards

You choseThe list at the sideHome opens onNew offers first
Trading and wholesaleBooks, Workspace and Connectors, with Tally under itYour figuresSales invoice
Online sellingThe same, with Shopify under ConnectorsYour figuresSales invoice
CaféA group named Counter above Books, holding Orders, Kitchen and Menu. Close the day and Days closed are under OrdersToday: the day at the counterOrder
Retail shopA group named Shop above Books. Under Counter it holds New sale, Sales, Stock and Tally check and Set upYour figuresSales invoice
Repairs and servicingA group named Service above Books. Under Jobs it holds Jobs, New job and Set upYour figuresSales invoice
Wholesale and distributionA group named Orders above Books. Under Sales orders it holds Sales orders and New orderYour figuresSales invoice

For a café, the usual Home is one press away: Books overview, at the top of Today. On a phone, a café's tabs along the foot are Home, Orders, Kitchen, Bills and Analytics.

Each person still sees only what their role allows. See Find your way around.

Switch one part on or off

Under Parts of Orzoni there is a switch for each part that a company can add or leave out.

PartWhat it holds
Online storeA Shopify store kept in step with Tally: listings, counts, and orders made into bills
Café counter, tagged PilotA menu, orders at the counter, a kitchen queue, payments split between cash, UPI and card, and each sale into Tally as a bill
Shop counter, tagged PilotCounter sales of your stock items to a customer or a walk-in, paid by cash, UPI or card, with what is left of each item, and each sale into Tally as a bill
Jobs, tagged PilotRepair and servicing jobs: the customer, what is to be done and by when, who it is given to, an estimate the customer agrees to, an advance, and the invoice and what is paid into Tally
Sales orders, tagged PilotOrders from known customers at agreed rates: written, confirmed, fulfilled whole by one invoice, and paid for over time, with what each customer owes shown as the order is written
  1. Press the switch beside the part.

    A small message says, for example, Café counter is switched on. or Online store is switched off. What it holds is kept. Orzoni loads afresh.

So a trader who opens a coffee counter keeps Trading and wholesale and switches Café counter on. Their Home stays on the figures, and Orders gains a screen named Today for the day at the counter.

An example

Saffron Lane Café is a made-up café used for the pictures in these guides. Its owner chooses Café and presses Use this. The side of the screen now lists Orders, Kitchen and Menu under Counter, and Home is Today.

Its first order of the morning is a latte with oat milk and an extra shot at ₹270.00 and two butter croissants at ₹280.00: ₹550.00 in all. The customer pays ₹300.00 in cash from a ₹500 note, takes ₹200.00 change, and pays the other ₹250.00 by UPI. That order, its kitchen ticket and its payments are in Orzoni. Its sales bill is in Tally. Set up a café walks through all of it.

Every invoice the business made before that morning is where it was. Nothing was moved or removed by the choice.

A pilot, open to a few businesses

The café counter works today, and is open to a few businesses while it is being tried. A business is let in by us. Until then:

  • Café cannot be picked, and reads Open to a few businesses while it is being tried.
  • The switch Café counter cannot be pressed, and carries the link Ask us for access. It opens Settings, Help and support, where a message reaches us with your name and business on it.

Not using Orzoni yet? Ask through the walk-through form and say you run a café.

Once you are let in, nothing is switched on for you. You choose Café, or switch Café counter on, when you are ready.

The shop counter is a pilot on the same terms. Until a business is let in, Retail shop and the switch Shop counter read the same way. See Set up a shop counter.

So are jobs, with Repairs and servicing and the switch Jobs. See Set up jobs.

And so are sales orders, with Wholesale and distribution and the switch Sales orders. A business that is not let in keeps everything Trading and wholesale has: bills, stock, dues and statements. See Write a sales order.

Four things, and none stands in for another

Whether one person can use the counter turns on four separate things.

ThingWho decidesWhat it does
The part is open to everyoneOrzoniWhile a part is a pilot, it is not. If Orzoni opens it to every business, that switches it on for nobody: each business still switches it on for itself
Your business has been let inOrzoni, at the support desk, when you askYou can now choose Café, or switch Café counter on. Nothing is switched on for you
The part is switched on for this companyYou: whoever holds Business settingsThe group Counter appears, for the people who may use it. It gives nobody a permission
The person may do what they askYou: whoever holds Users and rolesEach person does only what their role and switches allow: take orders, work the kitchen, close the day, put a finished order right, approve a cash difference

So a business in the pilot, with the counter switched on, still decides person by person who takes orders and who closes the day. See Users and roles.

If the counter is closed to new orders

If a counter that was switched on is ever closed to a business, it is wound down, not shut. Nothing is lost, and nobody is left holding an unpaid order.

A bar at the head of each counter screen says The café counter is closed to new orders for this business. While it is there:

Still worksStopped
Recording a payment, taking one back, finishing an order, and voiding oneTaking a new order, or saving a draft
Taking something off an orderAdding something to an order
The kitchen's queue, and printing a ticket or a slipChanging the menu, and changing how counter sales go into Tally or how prices are worked out
Giving money back, and putting a payment right, on a finished orderEmptying the training counter
Closing the day, and reading the days closed
Reading every order, and saving any list as a spreadsheet

Your records are kept either way. Ask us under Settings, Help and support: on the web the bar has a button, Ask us, that opens it.

If you change your mind

Choose another kind and press Use this, or press a switch again. That is all there is to undoing it.

  • A part you switch off leaves the list at the side. What it holds is kept, and comes back the moment the part is switched on again.
  • A part that is in use is not switched off under you. Finish what is open first: the table below says what.
  • Choosing another kind leaves a part switched on while it is in use. A café with an order still open keeps its counter until that order is finished or voided.
Orzoni saysWhat to do
A Shopify store is connected. Take it off under Connectors, Shopify first.Take the store off, then switch Online store off. See Take the store off
One order is still open. Finish or void it first. (or a number of orders)Open Orders, choose Open, and finish or void each one. See Take a café order
One counter sale is still being paid for. Finish or void it first. (or a number of sales)Open Shop, Sales, choose Being paid for, and finish or void each one. See Ring up a counter sale
One job is still open. Complete or cancel it first. (or a number of jobs)Open Jobs, look under Open and Ready, and complete or cancel each one. See Take in a job
One sales order is confirmed and not yet fulfilled. Fulfil or cancel it first. (or a number of sales orders)Open Sales orders, look under To fulfil, and fulfil or cancel each one. See Write a sales order
Café counter is open to a few businesses while it is being tried.Ask us under Settings, Help and support
The café counter is closed to new orders for this business.Orders already taken can still be paid, finished or voided, and the day closed. See If the counter is closed to new orders

What it does to your data and to Tally

The screen says it in four lines under What changing this does, and does not:

  • It changes what the menu at the side lists, what Home opens on, and what New offers first.
  • It deletes nothing. Every bill, order and record stays exactly where it is, and comes back the moment its part is switched on again.
  • It does not change your plan, your books in Tally, or what each person may do.
  • A part that is in use is not switched off under you: a connected store is taken off first, and open orders are finished first.

Nothing is sent to Tally by choosing. The change is written down under Settings, Users and roles, What was done, with who made it.

What next

Still stuck? Write to orzoni.official@gmail.com and say which step you are on, or book a walk-through call.